Welcome for new nuisance call rules

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25 Feb 2015
Rosie's campaign to curb nuisance phone calls was boosted by news that offenders are now more likely to face fines.

Rosie launched ‘Freeze out cold calls’ in 2013 after receiving complaints from constituents.

She has tabled questions in Parliament, met with industry executives and submitted the views of Doncaster residents – collected as part of the campaign – to a Parliamentary inquiry.

Now, under new rules, industry regulators will be given more power to levy fines of up to £500,000.

Rosie said: “Nuisance calls make life a misery for thousands of people across Doncaster, and the rest of the country. This latest announcement will help curb the problem – I’m glad the government have taken notice of my campaign and the views of people here in Doncaster.”

Rosie added: “Too many of my own constituents have told me over the years they are annoyed at the number of telephone calls – and text messages – they have received, often trying to sell any number of unwanted things from insurance protection to new household appliances.”

Rosie’s campaign calls on the telemarketing industry – and the government – to take a co-ordinated approach to relieve the torment of unwanted calls.

Now it has seen results.

From April, it will no longer be necessary to prove that unwanted messages are causing a “substantial damage or substantial distress” before taking action against firms responsible.

However, Rosie thinks more can be done.

She said: “Currently there are two different bodies, Ofcom – which deals with silent and abandoned calls – and the Information Commissioner’s Office (ICO), which looks after unsolicited telesales calls and recorded marketing messages.

“That is at the heart of the problem. A single body with powers to take tough, swift action against companies who engage in this kind of activity would be better able to combat the problem.”

Email Rosie on freezeoutcoldcalls@gmail.com, or phone her office on 01302 326 297.

“If people send me the names of the firms making the calls, and the numbers they are using, I will pass them on to Ofcom and to the Information Commissioner’s Office,” she added.

Doncaster’s other MPs, Ed Miliband (Doncaster North) and Caroline Flint (Don Valley), have already pledged their support for Rosie’s campaign.


Rosie Winterton MP for Doncaster Central
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